From its inception, SAP's Buyer Support has stood out for its expanded function outside of bug fixes and problem resolutions. Each day duties include things like solving tickets and resolving difficulties, all aimed at maximizing buyer business worth, securing investments, and optimizing SAP functions. We are a proactive organization partner devoted to serving to clients realize their goals.
Take note: Provider requests are intended for routine responsibilities with your cloud goods, that are unrelated to unanticipated provider delays or disruptions.
You can view The provision and book the session via SAP for Me while accessing your circumstance facts.
Support with Person Administration like S-user management, authorization inquiries or password reset aid
Company Degree Reporting facilitates a periodic reporting on many forms of technological indicators which might be related to the adherence towards your distinct company stage agreements (SLAs) in units and company processes of the Resolution landscape.
"I would say we need thirty to 40 % much less the perfect time to get our function completed, all thanks to Jet. Preset assets, for example, accustomed to choose 50 % per day; now Jet does that quickly. That's awesome.”
The adjustment won't depict an increase in listing rates for SAP support offerings. Influenced consumers and associates is going to be notified in accordance With all the respective domestically agreed contractual stipulations. Go through the entire statement in English or German.
The adjustment does not depict an increase in listing costs for SAP support choices. Impacted customers and companions is going to be notified in accordance Using the respective domestically agreed contractual stipulations. Read through the entire statement in English or German.
Over and above simply controlling IT, Sunrise empowers your service desk to soar, elevating your entire IT operation's performance even though making certain Outstanding person fulfillment.
SAP Ariba cloud wellness which identifies and resolves issues that effects the tip person practical experience in advance of They may be claimed by our buyers.
Get insights into how this ERP-centric strategy guarantees traceable and auditable carbon details when offering real-time environmental and money effect Assessment to permit smarter business selections.
When you have any questions about these or other support topics, make sure you never be reluctant to Call CIC.
DM< methods allow you to resolve business issues like mergers & acquisitions, divestitures, get more info company restructuring, data harmonization and consolidation of IT landscapes.
The new SAP Services and Support e-book describes SAP's offerings in a transparent, comprehensible way and addresses differences between the necessities of latest shoppers and experienced users.